FABRICATION & LOCATION
Although my saddle is rented, is it still made to measure for me and my horse ?
Like all CWD saddles, the iJump is specially designed and tailor-made for each rider and horse.
Why is the saddle only available for rent ?
This marketing method specifically corresponds to this model of saddle. We believe that technology will evolve over the coming three years and the objective is that our riders will benefit from progress as and when it occurs. We believe that the rental system is the most appropriate way to ensure your saddle does not become obsolete and is adjusted to future technologies.
Can I use my girth if I don’t have a network or 3G/4G access ?
The saddle works using a Bluetooth system, which does not require any 3G, 4G or cellular network connection. The saddle can, therefore, be used in any environment.
Do I need to keep my phone close to the saddle in order to maintain the connection ?
We have taken care to take this constraint into account, especially when the rider is using the saddle at shows where the ground covered is often vast and the connection is not straightforward.
The saddle only needs to be launched using the smartphone app to start taking measurements. It must, therefore, be within a maximum radius of about 50 metres when it is launched. As soon as the saddle sensor is activated, it is completely autonomous and can go outside the Bluetooth range with no problem.
What is the process for recharging my saddle ?
The saddle is recharged like any other electronic device, it has a box inserted in the removable case which is recharged through mains electricity using a micro USB, as well as having a solar panel which saves the battery when in use.
The battery life is eight hours when being used and five weeks in standby mode.
How do I recharge my saddle ?
The box at the back of the saddle can be removed by pulling on the leather flap. Simply connect the micro USB charger to a mains socket or cigarette lighter to recharge the case. When the green LED goes out, the box is fully charged.
How do I know the battery level of my saddle ?
In the menu, click on “saddle”. A list of saddles appears. Make sure your saddle is within reach. Click on your saddle, wait a few moments and the battery level appears.
DONNEES & TECHNIQUE
What is regularity ?
Regularity is the percentage of similar strides between two obstacles and/or over the entire course.
What is speed?
The speed parameter indicates the average speed between two obstacles in m/min.
What is the approach ?
The approach parameter indicates the pace of the three strides before the approach. It may increase, decrease, be constant or irregular.
What is symmetry ?
The symmetry parameter indicates whether the withers twist and if so, in which direction as the horse’s hind legs push during take-off.
What is recovery ?
The recovery parameter indicates the number of strides required after a jump for the horse to regain a balanced canter.
Is the information provided by the saddle measured by video ?
The video serves as a visual supplement to the data recorded by the saddle, which is entirely collected by a sensor located in the pommel.
Les informations sont-elles sécurisées ?
Access to the saddle is via a unique secure personal code, so the system is completely secure. The first time you use it, you connect using a “factory” code. You can then modify and customise it in the saddle tab, by clicking on your saddle and then on the password.
Is the saddle just a gimmick?
The iJump connected saddle system represents four-and-a-half years of development involving around ten full-time members of staff, including several engineers and a doctor.
The degree of accuracy and relevance of the information provided makes it much more than a gimmick.
Is the information provided by the iJump only useful for professional riders?
Notre application iJUMP se veut accessible à tous, elle permet de travailler de manière de plus en plus précise en fonction du niveau de chacun. Elle offre aujourd'hui des centaines de façons de l’utiliser selon l’information recherchée par le cavalier.
Is the information given by the saddle sufficiently technical and accurate to really benefit my work at the professional level?
The saddle has been developed in partnership with the best CWD riders and the information provided by using it is highly accurate, making it highly relevant for high and very high-level riders.
Must I systematically use video to take measurements with the saddle?
The saddle and video system are autonomous, so it is not necessary to film your performance. All you need to do is simply launch the measurement via your smartphone. However, video support is a real advantage when it comes to understanding your round.
What if I have a technical problem with the electronics or wear and tear on the leather that prevents me from using the saddle while I am renting it?During the entire duration of the three-year rental period, the saddle is fully guaranteed against wear and tear on the leather and electronics. In this way we hope that saddle owners can use it in optimum condition at all times. In addition, a dedicated hotline has been specially set up to answer questions as efficiently as possible.
An “access to the camera” message appears when a new recording is made, and the app does not search for the saddle.
You did not allow the app to access your camera and microphone. Go to the phone settings and find the iJump app in the list. Click on the iJump app and accept the connection between the microphone and the camera (Picture N°2).
When a new recording is made, the phone constantly searches for the saddle and does not connect.
Check that the phone’s Bluetooth is activated.
Check that the box is properly charged.
The phone does not connect, and no saddle appears under the logo.
Click on “choose another saddle”, select the desired saddle, wait for it to connect, start recording by pressing the red button.
A “start error” message is displayed when a new recording is made.
Check the box connection in the saddle. The problem arises from a poor connection at the connector at the bottom of where the box is located.
A logo appears to the right of the video start button or the video is black when viewed, only the settings are displayed.
Clear the memory of the phone and/or app. Black videos are lost and cannot be recovered. (Remember to empty the phone’s memory as soon as the logo appears)
The app displays more jumps than I actually see on my video.
Kicks may be detected as jumps.
My video cuts out in the middle of my recording.
When you receive a call during a recording, the video cuts out, you will only get the data from the beginning of the round. Remember to put your phone into flight mode before filming if you don’t want to risk losing your round.
During a new recording, the phone searches for the girth but doesn’t connect.
Turn Bluetooth off and on again. Check that the box is properly charged.
Can I use my girth if I don't have a network or 3G/4G access ?
An internet connection is required to create an account and pair it with a girth. iPulse® then works using a Bluetooth system, which does not require any 3G, 4G or cellular network connection. The girth can therefore be used in any environment.
Do I need to keep my phone close to the girth in order to maintain the connection?
No, the iPulse girth is autonomous. You can use it offline and reconnect at the end of the session via Bluetooth to retrieve the data. However, to use the live feed, you need to be close to the girth.
How do I know the battery level of my girth?
In the menu, click on “girth”. A list of girths appears. Make sure your girth is within reach. Click on your girth, wait a few moments and the battery level appears.
DONNEES & TECHNIQUE
Is the information secure?
The girth can only be accessed using a unique secure personal code, so the system is completely secure. The first time you use it, you connect using a “factory” code: 0000. You can then modify and customise it in the girth tab, by clicking on your girth and then on the password.
Is the iPulse only useful for riders looking for performance?
The iPulse is a tool that will be useful in the quest for performance. Beyond that, measuring the horse’s heart rate will allow you to get to know your horse better and train it more accurately while respecting its physical integrity.